Who is described as the person who uses IT services on a daily basis?

The person who is described as using IT services on a daily basis is the user. Users are individuals who interact with various IT services and systems, typically to accomplish tasks related to their work or personal activities. Their experiences and feedback are crucial as they help identify issues and improvements in IT services, guiding how these services can better meet their needs.

While administrators, support technicians, and network managers play important roles in overseeing, maintaining, and supporting IT infrastructure, they do not represent the primary consumer of these services. Users are at the forefront as they engage directly with the technology, whether it be software applications, hardware, or networking resources, making them essential to the overall IT environment.