Which term best describes the method of assessing the number of incidents linked to a problem?

The term that best describes the method of assessing the number of incidents linked to a problem is "Problem Metrics." This term specifically refers to the quantitative measurements associated with problems within a support system, including tracking the number of incidents that arise from a particular problem. By collecting and analyzing these metrics, support teams can gain insights into the frequency and impact of issues users experience, allowing for better problem management and resolution strategies. This data can help in prioritizing problems based on their associated incident volume, ultimately leading to more efficient resource allocation and improved service delivery.

In contrast, Incident Analysis focuses on examining individual incidents rather than collecting metrics related to broader problems. Impact Assessment evaluates the potential effects of a problem or incident but does not specifically refer to the counting or metrics aspect. The concept of a Feedback Loop generally involves using information from outcomes to refine future processes rather than focusing on quantifying incidents related to a specific problem.