What systematic process ensures that all activities meet business and customer requirements?

Quality Assurance is the systematic process designed to ensure that all activities within an organization meet established business and customer requirements. It focuses on the overall management and systematic evaluation of processes to achieve consistency and quality in products and services.

By implementing quality assurance practices, organizations can monitor and improve the effectiveness of their processes, making sure they adhere to defined standards. This ultimately leads to the enhancement of customer satisfaction through delivering better quality products and services. Quality assurance involves ongoing assessments, process documentation, and iterative feedback mechanisms, all aimed at preventing defects and variations.

In contrast, quality control tends to be more reactive, focusing on the evaluation of the final products to ensure they meet quality standards rather than the processes that produce them. Risk management involves identifying, assessing, and prioritizing risks but does not specifically ensure that processes meet quality requirements. Compliance monitoring deals with adherence to laws, regulations, and policies, which is relevant but not primarily concerned with the systematic process of ensuring quality in business activities.